Returns & Exchanges
At AudioDeluxe, we want you to be completely satisfied with your sound experience, which is why we offer a 30-day return window for most professional audio equipment and electronics. Please ensure all items are returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Request
Log into your AudioDeluxe account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely pack the electronics in their original manufacturer box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our technicians verify the condition of the returned hardware, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing